To support staff to develop resilience skills to help them in times of stress and adversity and to thrive when faced with unexpected challenges.

This course supports the participants to meet NISCC Induction Standards: 4.1 Encourage communication 4.1.1 Know what motivates people to communicate. 4.1.3 Understand how behaviour is a form of communication, 4.2 Use communication techniques & 4.2.2 Understand how to listen effectively.

By the end of the course learners will:

• have explored what is resilience
• be able to identify areas of resilience which they can build and improve
• know how to develop healthy thinking patterns
• understand how to develop flexible thinking
• comprehend how to managing mood for resilience
• have explored how to use practical tools and techniques that can be
• applied in order to improve resilience.