Make a Complaint

Complaints are a chance for us to put things right and make things better.

All complaints are confidential and will get a prompt response.

Complaints about ARC can be taken by all ARC staff. This can be done

  • in person or by phone
  • by email or post.

Complaints made by email should be sent to [email protected].

Use our country office details to complain by phone or post.

If complaining by email or post, please use the form below.

ARC England

10a Marsden Street, Chesterfield, Derbyshire, S40 1JY

01246 555043

ARC Northern Ireland

McSweeney Centre, 31 Henry Place, Belfast BT15 2AY

028 9038 0960

ARC Scotland

Unit 12, Hardengreen Business Centre, Dalkeith Midlothian, EH22 3NX

0131 663 4444

ARC Complaint Form 1166kb
The form you can complete to make a complaint
ARC Complaints Procedure 85kb
How to make a complaint